Hyundai's roadside assistance program provides help for automotive issues on the road.
This program covers services like towing and tire changes.
Eligible Hyundai vehicle owners can access this support 24/7 by contacting the dedicated helpline.
This program enhances the driving experience by ensuring drivers are not left stranded.
It offers peace of mind during travels.
Eligibility and Coverage
To use Hyundai Roadside Assistance, your car must be in its coverage period, which lasts for 5 years from when you buy it. You don't need to sign up for this service; it comes automatically with your Hyundai. Keep your car's documents ready, as you'll need to show them if you need help. This includes your VIN and proof of ownership to quickly confirm you're eligible for assistance.
The service is available until 5 years after your purchase date. If you buy a used Hyundai, the original 5-year coverage still counts from the first purchase date. So, if you buy a Hyundai that's 3 years old, you'll have 2 years of Roadside Assistance left.
Services Offered
Hyundai Roadside Assistance offers various services to help you in case of car trouble. These services include help with flat tires, dead batteries, car lockouts, or if you run out of gas.
For flat tires, a professional can come to you to change the tire with your spare. If you don't have a spare, they'll tow your car to the nearest Hyundai dealership or authorized service center.
If your car's battery dies, they provide jump-start services. If the battery can't be fixed with a jump-start, they offer towing services to take your car to a service center.
If you lock your keys inside your car, they offer lockout services to help you get back into your car without damaging it.
If you run out of gas or your car stops working for another reason, they can deliver emergency fuel to you or tow your car to a safe location.
Requesting Assistance
If you need Hyundai Roadside Assistance for car trouble, you have several options to get help.
First, use the Hyundai Assurance mobile app. It lets you quickly share your location and the help you need, like a tow or fixing a flat tire. The app is easy to use.
If you can't use the app, call the Hyundai Roadside Assistance phone number. It's available 24/7. Have your car's details, location, and problem ready to share. The representative will tell you what to do next.
If you prefer not using the app and have internet, you can fill out a form on Hyundai's website for assistance. This is good if you want to take your time explaining the situation or prefer writing.
No matter which method you choose, Hyundai tries to make getting help easy. It's helpful to have your VIN (Vehicle Identification Number) ready when you ask for assistance to make the process faster.
What to Expect
After you ask for Hyundai Roadside Assistance, here's what happens:
- You'll get a confirmation by call or text that includes when the service provider will arrive.
- The service provider will call you to know exactly where you're and what the problem is. This helps them come prepared. Stay close to your vehicle if you can.
- When the service provider gets to you, they'll check your vehicle. If it's a simple issue like a flat tire, dead battery, or no gas, they'll fix it right there.
- If your vehicle needs more serious repairs, it will be towed to the nearest Hyundai dealership or authorized service center. You'll know where your vehicle is going, and you can get advice on other ways to travel if needed.
You can expect helpful and polite service from Hyundai Roadside Assistance. They aim to keep you safe and reduce your stress.
Additional Benefits
Hyundai offers several benefits besides roadside help to improve your satisfaction. These include a trip interruption service, which covers meals, lodging, and transportation costs if your car breaks down more than 150 miles from home and the repair takes longer than 24 hours.
Hyundai also provides a 24/7 toll-free assistance hotline and a mobile app for easy access to support. Additionally, if you lock yourself out of your car, lockout assistance is available.
These services aim to provide a safety net and confidence while driving.
Conclusion
Being a Hyundai car owner means you have a strong help plan when you're on the road. Right from the start, you get full support which makes you feel safe when you travel. If you need your car towed, your tire changed, or if you're locked out of your car, all you have to do is make a phone call. Quick and friendly helpers will make sure you can start driving again quickly.
You'll also get some extra nice things that make owning a Hyundai even better. Driving your car is worry-free because you know you have good support.